Just wanted to update you on something important. CrowdStrike has recently discovered a glitch that affected Windows hosts after a specific content update. Don’t worry, this doesn’t impact Mac or Linux systems, and this wasn’t a cyberattack.
Here's the scoop:
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Issue Identified and Resolved: We’ve pinpointed the problem, sorted it out, and have already rolled out a fix. For the latest updates, make sure you’re checking out our support portal. We’re also keeping everyone in the loop through our blog with detailed public updates.
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Stay in Touch: We advise organizations to communicate with us through official channels. It’s the best way to get accurate and timely information.
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Our Team’s On It: Rest assured, our team is working around the clock to ensure everything remains secure and stable for our customers. We get how disruptive this situation is, and we’re really sorry for the inconvenience. We’re committed to helping all affected customers get back on track so they can continue delivering the services their clients depend on.
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Falcon Platform is Fine: Here’s a big relief—our Falcon platform systems are operating normally. If your systems are running as they should and the Falcon sensor is installed, there’s no impact on your protection.
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Tech Alert and Workarounds: We’ve put together a detailed Tech Alert with more information about the issue and steps you can take to work around it. Keep an eye on our updates; we’ll be sharing more info as it becomes available.
To sum it up, we’re aware of some Windows hosts having issues related to the Falcon sensor, but we’ve got everything under control. Thanks for your patience, and feel free to reach out through the official support channels for any questions or further assistance.
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